fb995 Privacy Policy — Your Information Is Safe With Us
fb995 treats the security of your personal information as its highest priority. This policy explains in detail how we collect, use, and store data.
Effective Date: 1 January 2026
Last Updated: 1 January 2026
Introduction and Scope
fb995 ("we", "our", or "the platform") is an online betting and casino service operated for users in Bangladesh. This Privacy Policy ("Policy") tells you how fb995 collects your personal information, the purposes for which it is used, and how securely it is stored.
This Policy applies to the fb995 website (https://fb995.cam) and all services operated under it. By registering an account on our platform or using our services, you are considered to have given your consent to the terms of this Privacy Policy.
Our services are for individuals aged 21 and above only. We do not knowingly collect data from minors.
We may update this Policy from time to time. For any significant changes, we will send a notification to your registered email and update the effective date on this page. You are advised to review this Policy periodically.
What Information We Collect
fb995 collects only the information necessary to provide proper service, verify accounts, process financial transactions, and maintain a safe environment.
2.1 Personal Identity Information
At the time of account registration, we collect the following information:
- Full name (in Bengali or English)
- Email address
- Mobile number
- Date of birth (for age verification)
- National ID / passport number (for KYC verification)
2.2 Financial Information
For deposit and withdrawal processing, we collect the following information:
- bKash, Nagad, or Rocket account number (for payment confirmation)
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal receipt details
We never store your full card number or PIN. Payment processing is completed via SSL encryption.
2.3 Technical and Usage Information
When you use our website, the following information is collected automatically:
- IP address and device information
- Browser type and version
- Page visit duration and navigation patterns
- Cookie and local storage data (see details below)
- Referral source (where you came from before reaching our site)
2.4 Gaming Activity Information
To ensure responsible gaming, we collect:
- Game play history and results
- Betting patterns and amounts
- Session duration
- Self-exclusion or limit-setting information
How We Use Collected Information
fb995 uses your information for the following legitimate purposes. We never sell your information or use it for third-party advertising.
3.1 Service Operations
- Account creation, verification, and management
- Deposit and withdrawal processing
- Providing bonuses and promotional offers
- Managing customer support
- Sending transaction confirmation messages
3.2 Security and Fraud Prevention
- Detecting unauthorized access and fraud
- Anti-Money Laundering (AML) monitoring
- KYC (Know Your Customer) verification
- Detecting suspicious transactions
3.3 Responsible Gaming
- Identifying unhealthy gaming behavior
- Providing self-exclusion and limit-setting features
- Supportive information and contact where needed
3.4 Communication
- Notifications about important account and policy changes
- Transaction confirmations
- Customer service communications
- With your consent, messages about promotional offers
You can opt out of promotional communications at any time. Let us know via live chat or email and we will update your preference within 48 hours.
Sharing Information With Third Parties
fb995 does not share your personal information with any third party except in the following limited and controlled circumstances:
4.1 Service Provider Partners
We work with trusted third-party service providers for payment processing, game software operations, and technical infrastructure maintenance. These providers are contractually bound to protect data confidentiality and may access information only for the specific services they operate.
4.2 Legal Obligations
Where required by a court order, government investigation, or applicable law, we may provide information to law enforcement agencies. In such cases, we will provide only the information legally required.
4.3 AML and Fraud Prevention
Necessary information may be provided in accordance with regulatory guidance to prevent financial crime.
4.4 Business Transfer
In the event of a merger or acquisition of fb995, user information may be transferred to the new ownership. In such cases, we will notify you in advance and the new owner will operate under this Privacy Policy.
To be clear: fb995 never sells or rents your personal information to advertisers or marketing firms.
Cookie and Tracking Technologies
fb995 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help the site recognize you on future visits.
5.1 Essential Cookies
These cookies are required for the core functionality of the website — such as maintaining login sessions, saving language preferences, and managing security tokens. They cannot be disabled.
5.2 Functional Cookies
These cookies improve your user experience — for example, by remembering your preferred game category or interface settings.
5.3 Analytical Cookies
We use analytics tools to understand which pages are used most and how users navigate the site. This information is used to improve the quality of our service.
5.4 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some important features of the website to stop working.
Data Security Measures
fb995 applies industry-standard security measures to protect your information. Our technical and organizational safeguards are regularly reviewed and upgraded.
SSL Encryption
All data transmitted on our site is protected by 256-bit SSL/TLS encryption.
Two-Factor Verification
Two-step verification is used for account access.
Secure Data Storage
Your information is stored on encrypted servers and can only be accessed by authorized staff.
Regular Security Audits
The security of our systems is regularly assessed by third-party experts.
However, no transmission of information over the internet or electronic storage is completely secure. Even with our best security measures in place, we cannot guarantee complete security. If you suspect a security incident, please contact us immediately.
Data Retention Period
fb995 retains your information only for as long as necessary. The retention period depends on the type of information and applicable legal obligations.
7.1 Active Accounts
While your account is active, we retain all necessary information. This is required to maintain service quality and provide accurate transaction history.
7.2 Closed Accounts
Even after an account is closed or deleted, we may retain certain information for the purposes of legal obligations, resolving financial disputes, and fraud prevention. Financial records are generally kept for the period required by law.
7.3 Analytics Data
Analytical data is generally kept in anonymized form, with personally identifiable information removed.
Your Data Rights
fb995 believes you should have full control over your own data. We ensure the following rights:
Right to Access Information
You can make a request to us at any time and we will provide a copy of the information we hold about you.
Right to Correct Information
If there is any inconsistency or error in your personal information, you can request a correction. We will update the information as soon as possible.
Right to Delete Information
You can request the deletion of any information that no longer needs to be retained beyond legal obligations. However, we may need to keep certain information due to ongoing disputes or legal requirements.
Right to Object to Processing
If you have any objection to marketing communications or specific data processing, you can let us know.
To exercise these rights, contact our live chat support or email us at [email protected]. We generally respond to requests within 30 days.
Protection of Minors
fb995 services are strictly for individuals aged 21 and above. We do not knowingly collect personal information from any minor.
An age verification process is in place at registration, and we may verify identity documents if there is any suspicion. If we become aware that we have accidentally collected information from a minor, that information will be deleted immediately and the associated account will be closed.
If you become aware that a minor is using our platform, please notify us at [email protected].
Policy Changes
fb995 reserves the right to revise this privacy policy from time to time. This policy may be updated due to changes in business operations, adoption of new technologies, or legal requirements.
10.1 Notice of Changes
For significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email
- A notification will be displayed when you visit the website
- The effective date on this page will be updated
10.2 Consent to Changes
If you continue to use our services after the updated policy takes effect, you will be considered to have consented to the new policy. If you do not agree to the new policy, you may request to close your account.
Have a privacy-related question?
If you have any questions, concerns, or requests regarding this policy, our 24/7 support team is ready to assist you. Chat with us in Bengali via live chat or reach us by email.